Browse our store at www.mandela.co.ke, add items to your cart, and checkout. You can pay via M-Pesa, card, or other available methods. For assistance, call or WhatsApp us on 0710 323 573.

Yes! You can place orders directly via WhatsApp on 0710 323 573. Our team will guide you through the process and confirm your order.

Yes, we have a showroom in Nairobi. Contact us on 0710 323 573 for our current location and visiting hours.

For M-Pesa orders, pay the exact total to our Till Number 8772496. Then WhatsApp us on 0710 323 573 with your M-Pesa confirmation code and order details so we can verify the payment and confirm your order. If you need help before paying, contact us first.

We accept M-Pesa, debit/credit cards, and bank transfers. For large orders, please contact us to arrange payment.

Yes. Our website uses SSL encryption and all payments are processed through secure, verified payment gateways. Your financial information is never stored on our servers.

Yes, we deliver across Kenya. Nairobi deliveries are usually same day or next day, depending on the order time and destination. Deliveries outside Nairobi typically take 1–3 business days, depending on the destination and product.

Delivery charges depend on your location and the size of the item. Orders above KSh 5,000 qualify for free delivery within Nairobi. For other deliveries, the applicable fee is shown at checkout where available, or you can contact us on 0710 323 573 for a quote.

Yes. Once your order is dispatched, we will send you a confirmation message with tracking details. You can also WhatsApp us on 0710 323 573 for a real-time update on your delivery.

We accept returns within 7 days of delivery for items that are unused, in original packaging, and in the same condition as received. Please contact us on 0710 323 573 before returning any item.

If your item arrives damaged or defective, please take photos immediately and contact us within 24 hours of delivery via WhatsApp on 0710 323 573. We will arrange a replacement or refund promptly.

Yes, most of our products come with a manufacturer's warranty. The warranty period varies by product and is listed on each product page. Contact us for warranty claims.

Consider your sleeping position, preferred firmness, and bed size. We stock a wide range including foam, spring, orthopedic, and pocket coil mattresses. WhatsApp us on 0710 323 573 and our team will help you find the perfect match.

We stock all standard Kenyan mattress sizes: 3×6, 4×6, 5×6, 6×6, and 6×7. Custom sizes may be available on request.

Yes! We offer a flexible installment plan to help you get your dream mattress or appliance without paying the full amount upfront. Contact us on 0710 323 573 or WhatsApp us to learn more about our Lipa Polepole terms.

📞 Call/WhatsApp: 0710 323 573
🌐 Website: www.mandela.co.ke
We are available Monday to Saturday, 8am – 7pm EAT.